You will receive an email with your tracking number once it has been fulfilled. If you have not received the email yet, please check your promotions, junk, and spam folders before reaching out as the email sometimes ends up there.

The fulfillment time in the warehouse from the order being created in the system to leave the warehouse is 1-3 business days. The time to ship after the fulfillment time is 1-7 business days depending on the location.

* Please note in very specific cases it can take up to 14 business days to receive your shipment.

Shipping may be limited or not available at all in some places due to local law or other restrictions. We ship to all states in the continental US, except for Alabama, Arkansas, Michigan, Mississippi, North Dakota, South Carolina, South Dakota, Tennessee, Virginia, & Utah.

Someone 21 years of age or older with a photo id must be present at the time of delivery to sign. If someone 21+ is not home, the carrier will make 2 more attempts to deliver. If the 3rd attempt is unsuccessful, the order is returned to the retailer who fulfilled your order.

No, orders cannot be shipped to an APO/FPO/DPO or P.O. Box, because all orders require an Adult Signature.

Most orders ship within 1-2 business days but it can take up to 3-4 business days in some instances depending on product availability and when the carrier picks up. Our network of retailers fulfilling your order ship Monday - Friday 9-5 PM. Orders are not fulfilled on bank holidays and weekends. Depending on your location, orders will be delivered within 2-14 business days after shipment. From time to time, there may be some delays.

Unfortunately not at the moment. All sales are final.

All orders are final and returns or exchanges are not accepted. However, if you receive your order and it has been damaged during shipment, the goods you received does not match your order, or there is anything missing from your order, contact us within 3 days of receiving the shipment with a description of the damages or incorrect items and you must include pictures. We replace or refund items if they are defective or damaged.

Once the evidence of the damaged or incorrect goods is received and inspected or an undeliverable item is returned, we will send you an email to notify you that we have received it. We will also notify you of the approval or rejection of your refund or replacement. If your refund is approved, then it will be processed, and a credit will automatically be applied to your credit card or original method of payment.

If you enter an incorrect delivery address in connection with your order, or otherwise fail to sign for your order upon delivery, contact us. If your order is returned to the sender, you will be able to receive a refund for the cost of your item, minus any applicable shipping costs and a taxes.

Unfortunately, we are currently unable to accept returns. Please reach out to our Customer Service Team with a picture of the damage and they will assist you.

You must be 21 years of age or older to place and receive an order.

Unfortunately we are unable to accept returns as alcohol products can not be shipped by a final customer.

Sometimes, when multiple boxes are shipped, each order may generate multiple tracking links. In rare instances, some boxes may become lost or misplaced. If you encounter this issue, please contact our customer service team so we can assist you promptly.

Unfortunately, not at this time.

Your credit card or bank statement will show your order charge as “BEVSTACK-WINE/LIQR”, “Liquor & Wine Warehouse” or “BEVSTACK”.